Cookie Usage Policy

Cookie Policy Overview

This policy explains how Trelavixspace uses cookies and similar technologies on our portfolio investment education platform to enhance your learning experience, track course progress, and provide personalized content delivery.

What Are Cookies

Cookies are small text files stored on your device when you access our investment education platform. These files help us recognize your preferences, track learning progress, and provide customized educational content based on your course interactions.

Cookies enable essential platform functionality and help us improve the educational experience for all students enrolled in our portfolio investment courses.

Types of Cookies We Use

Our platform uses several categories of cookies to support different aspects of the learning experience and platform functionality.

Essential Cookies

These cookies are required for basic platform functionality including user authentication, course access, progress tracking, and secure payment processing. Essential cookies cannot be disabled without affecting platform operation.

Essential cookies include session management, security tokens, and learning management system functionality required for course delivery.

Analytics and Performance Cookies

Analytics cookies help us understand how students interact with course content, identify popular learning modules, track completion rates, and optimize the educational experience based on usage patterns.

We use this data to improve course content, identify technical issues, and enhance the overall learning platform performance for all users.

Functional Cookies

Functional cookies remember your preferences such as video playback settings, course bookmarks, note-taking preferences, and interface customizations to provide a personalized learning environment.

These cookies enhance your individual learning experience by maintaining your personal settings and preferences across platform sessions.

Marketing and Advertising Cookies

Marketing cookies help us deliver relevant educational content recommendations, course updates, and promotional information about advanced investment courses that may interest you based on your learning progress.

These cookies may be used to show relevant educational content on other websites and measure the effectiveness of our educational marketing efforts.

How We Use Cookie Information

Cookie data helps us provide and improve our portfolio investment education services in several important ways:

  • Track individual learning progress and course completion status
  • Provide personalized course recommendations based on learning patterns
  • Maintain secure access to course materials and student accounts
  • Analyze platform performance and identify areas for improvement
  • Deliver relevant educational content and course updates

Third-Party Cookies

Our platform may use third-party services for video hosting, payment processing, analytics, and educational content delivery. These services may set their own cookies subject to their respective privacy policies.

We work only with reputable third-party providers who maintain high standards for data protection and user privacy in educational technology services.

Managing Your Cookie Preferences

You have control over how cookies are used on our platform and can adjust your preferences at any time through several methods.

Browser Settings

Most web browsers allow you to control cookie settings through their privacy preferences. You can choose to accept, reject, or receive notifications for different types of cookies.

  • Chrome: Settings > Privacy and Security > Cookies and other site data
  • Firefox: Settings > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Manage Website Data
  • Edge: Settings > Cookies and site permissions > Cookies and site data

Disabling Cookies Impact

Disabling certain cookies may affect platform functionality including course access, progress tracking, video playback, and personalized learning features. Essential cookies cannot be disabled without impacting core educational services.

Cookie Consent Management

When you first visit our platform, you will see a cookie consent banner allowing you to choose which types of cookies to accept. You can modify these preferences at any time through your account settings.

Your consent choices are stored and respected across all platform interactions until you choose to modify your preferences or clear your browser data.

Policy Updates

This cookie policy may be updated periodically to reflect changes in technology, legal requirements, or platform features. We will notify users of significant changes through email or platform announcements.

Cookie Policy Questions

If you have questions about our cookie usage or need assistance managing your cookie preferences, please contact our technical support team for guidance.

Email Support: info@trelavixspace.com

Mailing Address: 123 Financial District, Cape Town, Western Cape 8001, South Africa

Policy Last Updated: June 27, 2025